Contact Us

Need Shop Help? 

We're happy to help! Find answers to common shop questions below or contact us at shophelp@naisma.org

Membership Questions: Contact info@naisma.org
Government and NGOs Questions: view our FAQs here

Frequently Asked Questions

How do I order Buckthorn Blaster® products?

You can purchase official Buckthorn Blaster® products here.

Does your Buckthorn Blaster® include herbicide?

No, we don't sell herbicide. Find more Buckthorn Blaster FAQs here.

Where do you ship?

We ship within the 50 United States, Canada, and Mexico.

What does shipping cost?

Shipping is calculated at checkout based on your order and location.Please note that we don't currently offer expedited shipping.

Shipping for PlayCleanGo Boot Brush Stations are a flat order rate of $49 for the contiguous 48 states, $350 for Alaska and Hawaii.

Canadian and Mexican customers may be charged additional taxes or duties at delivery. Those are set by customs and are your responsibility.

Can I change my order after placing it?

We do our best to ship as soon as possible after placing your order; as a result we are not able to make changes to your order or shipping address once your order is in processing.

Will all my items arrive together?

Products ship from both our warehouse and vendors, so your order may arrive in more than one package.

Do you offer bulk discounts?

Yes, for some products. Please contact shophelp@naisma.org for more info.

What is your Return Policy?

You can find our return policy here.

How do I become a NAISMA Member?

Find membership info here: https://naisma.org/get-involved/membership/

Where do I get my NAISMA Member discount code?

Please contact shophelp@naisma.org for help with member codes.

Not a member? Learn more today.